Be Diligent in Asking Your Clients About their Experience, Opinions and Suggestions

Roberta LewissmartPRENEUR Blog Series

No Card, No Letter? How many times have you bought a large purchase, such as a car, a Peloton, a watch, an expensive purse, and after you pay the ticket or check it is over?  No follow-up note, no call from the store manager or company asking how you like what you bought or how your buying experience went?  Not ...

Seeding, Cultivating and Growing a Passionate and Caring Workforce

Roberta LewissmartPRENEUR Blog Series

The Best Way To Be a Better Leader is to Fail I have many stories of success and failure in growing employees and instilling passion and loyalty in a work culture.  The best way to be a better leader is to fail.  Failure teaches you a lot if you are open to learning and changing your ways.  Yes, you can ...

Creating a Workplace Culture that Retains and Attracts Top Talent – at Every Level

Roberta LewissmartPRENEUR Blog Series

People Are Your Greatest Asset The most essential part of managing and growing any business is the importance of employees within the organization. People are the greatest asset in a business, period.  If ownership and leadership do not understand the meaning and value of each person, the problem starts at the top.   I was offended whenever I heard someone in ...