In this episode Tom’s guest is Chris Smith. Tom and Chris discuss the strategies and tactics to keep payroll in line with profitability.
Episode 86: Creating A Training Matrix
In this episode Tom’s guest is Chris Smith. Tom and Chris discuss the training matrix as a way of improving employee performance, self confidence, and advancement.
Creating a Training Matrix
Integrators have technicians of varying skill levels. From integrator to integrator those technicians are completely different in terms of their given skills, certifications, titles, pay scales, etc. Even within an integrator there is usually no clearly defined structure for what defines an Entry Level, Mid Level, or Senior Level Tech. The use of a training matrix becomes incredibly powerful in ...