Does your business need an operating system?

Tom Coffin smartPRENEUR Blog Series

Like the CI business, in your business change is the only constant. Companies must continuously evolve and adapt to stay competitive. To succeed in this ever-shifting landscape, having a well-defined business operating system and efficient workflow processes is nothing short of essential. In my experience working with thousands of companies the last 20 years, process and an effective business operating ...

Are You Set Up To Service?

Tom Coffin smartPRENEUR Blog Series

The Aging Smart Home As the smart home market matures, more and more homeowners are looking for help with maintenance, service, and troubleshooting of their smart home systems. This presents an opportunity for Systems Integrators to expand their services and offer profitable smart home services to their clients. However, putting in place a profitable service department for the smart home ...

Are you managing time or is time managing you?

Tom Coffin smartPRENEUR Blog Series

“Take care of the minutes and the hours will take care of themselves” Lord Chesterfield British statesman, diplomat, a man of letters, and an acclaimed wit of his time PRODUCT The systems integration business is unique in many ways. However it has commonality with virtually every other business that sells products that need to be installed. You as the business ...
The smartPRENEUR Guest Faculty

The smartPRENEUR Blog/Podcast Season 3 Preview

Tom Coffin smartPRENEUR Blog Series

Welcome to Season 3 Our goal with Simply Reliable's smartPRENEUR Blog and Podcast is simple really. We want to provide actionable ideas to help you improve your business. We recognize that you have limited time. So the smartPRENEUR Blogs are designed to provide 2-3 ideas that can be read in about 3-5 minutes. Likewise The smartPRENEUR Podcast is designed to ...
Looking back to move forward

A Look Back to Move Forward

Tom Coffin smartPRENEUR Blog Series

“Those who cannot remember the past are condemned to repeat it.” George Santayana Deja Vu Have you ever started writing or documenting how you want something done only to later find a file that was created previously, sometimes years ago, and you realize, “I’ve already done this work.” I think this happens to all of us. The first week of January ...
What did you learn? How did you grow?

What did you learn? How did you grow?

Tom Coffin smartPRENEUR Blog Series

I hope you had a great year. I did. This is not the place where I bestow the virtues of Simply Reliable’s solutions: smartOFFICE Online, smartOFFICe Mobile, and designMACHINE. Suffice it to say our subscribers seem pleased with the advances put forth in 2022. We delivered more features into the mobile app such as time tracking, work order task management, ...