Episode 85: Creating a Workplace Culture that Retains and Attracts Top Talent – at Every Level

In this episode Tom’s guest is Roberta Lewis. Tom and Roberta discuss how to develop a workplace culture that helps to recruit and maintain great employees.

Continue reading


Episode 80: Managing and Motivating a Talented and Driven Sales Team Isn’t Easy

In this episode Tom’s guest is Roberta Lewis. Tom and Roberta discuss strategies, tactics, and experiences managing sales teams.

Continue reading


Episode 84: What Is SEO and How Does It Work?

In this episode Tom’s guest is Marc Bally Founder and CEO of Rize Marketing. Join Tom and Marc as they discus SEO, Search Engine Optimization. Find out what it is and how to get the most out of SEO and drive traffic to your website.

Continue reading


Episode 83: Is Your Software Failing You OR Are You Failing Your Software?

In this episode Tom’s guest is Jason Sayen of I Am Sayen. Tom and Jason discuss preparation and the need to understand your processes prior to implementing a software program.

Continue reading


Episode 82: The X-Factor!

In this episode Tom’s guest is Marilyn Sanford, a serial entrepreneur and a CEDIA Fellow. Tom and Marilyn discuss the elusive X-Fcctor and how to crucial it is to making your company stand out.

Continue reading


Episode 81: Have a Disciplinary Process

In this episode Tom’s guest is Chris Smith. Tom and Chris discuss strategic planning to handle discipline issues with your employees.

Continue reading


Episode 78: Negative Reviews and How To Deal with Them

In this episode Tom’s guest is Marc Bally Founder and CEO of Rize Marketing. Join Tom and Marc as they discus how to turn negative reviews into positive outcomes.

Continue reading


Episode 77: 3 Guiding Principles for Anyone in Sales

In this episode Tom’s guest is Jason Sayen of I Am Sayen. Tom and Jason discuss some core sales principles to help you succeed.

Continue reading


Episode 76: Dare To Be Different

In this episode Tom’s guest is Chris Smith. In this episode Tom’s guest is Chris Smith. Tom and Chris discuss the importance of choosing your clients for a good fit and a win-win-win relationship all around.

Continue reading


Episode 73: Creative Compensation and Incentive Plans are Important for Productivity and Profits

In this episode Tom’s guest is Roberta Lewis. Tom and Roberta discuss the strategies behind setting up creative compensation and incentive plans for your employees.

Continue reading


Episode 72: What is Google EAT?

In this episode Tom’s guest is Marc Bally Founder and CEO of Rize Marketing. Join Tom and Marc as they discus Google EAT and how it affects your SEO score.

Continue reading


Episode 71: Increase Retention with New Employees During Onboarding

In this episode Tom’s guest is Jason Sayen of I Am Sayen. Tom and Jason discuss improving retention through new employee onboarding.

Continue reading


Episode 70: Vision, Purpose, Mission

In this episode Tom’s guest is Marilyn Sanford, a serial entrepreneur and a CEDIA Fellow. Tom and Marilyn discuss corporate vision, the need for purpose in your company, leadership and employees.

Continue reading


Episode 68: Service Pre-Authorization

In this episode Tom’s guest is Chris Smith. Tom and Chris discuss the service pre-authorization form and the service workflow. The audio/video has some challenges on this episode but Chris’ strong message gets through.

Continue reading


Episode 67: The Buck Stops Here! Listening to, Hearing, and Empowering Your Managers

In this episode Tom’s guest is Roberta Lewis. Tom and Roberta discuss how listening to, hearing, and empowering your managers can help you grow your business.

Continue reading


Episode 66: What is Branding?

In this episode Tom’s guest is Marc Bally Founder and CEO of Rize Marketing. Join Tom and Marc as they disc brand marketing.

Continue reading


Episode 65: Kaizen, The Pursuit For Progress Not Perfection

In this episode Tom’s guest is Jason Sayen of I Am Sayen. Tom and Jason discuss Kaizen, focusing on the pursuit of progress vs. perfection.

Continue reading


Episode 64: Corporate Culture by Design

In this episode Tom’s guest is Marilyn Sanford, a serial entrepreneur and a CEDIA Fellow. Tom and Marilyn discuss corporate culture and its importance.

Continue reading


Episode 61: Beyond Grassroots and Word-of-mouth Sales & Marketing Strategy

In this episode Tom’s guest is Roberta Lewis. Tom and Roberta discuss ways to grow your sales and marketing afforts by aligning with similar but non competitive businesses.

Continue reading