Get answers to the most common questions


designMACHINE

My Virus Software is saying designMACHINE is infected.

Some virus software will trigger a false positive for viruses with our installer. We are working with them to resolve this issue. In the meantime, if you downloaded the installer from our website, then you can be sure that it is safe. You will need to create an exception for our installer or disable the virus protection during install.

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Will I lose my products and projects if I run the latest designMACHINE installer with a new Activation Code?

No. Products and Projects will not be lost or deleted if you run the designMACHINE installer. Only the license and the program is updated.

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How do I create a prewire drawing?

You first need to create a product in designMACHINE called Generic Head End Prewire. All of the outputs that will be required should be added to this product. Generic products also need to be in your product database with their required inputs. After you have these products created in product database you can create a new project. Create your rooms. …

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What is designMACHINE?

Currently designMACHINE is software that builds block schematic drawings, cable schedules and label information without the need for the user to utilize or have any drafting skills.

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designMACHINE System Requirements

Hardware and Operating System Prerequisite Operating System: Windows 10 or higher are supported. Apple Hardware and Linux are currently not supported. You can run designMACHINE using a third party virtual Windows environment such as Parallels, VMWare or Fusion. Hardware Requirements: Intel-compatible Pentium 4 or higher with a minimum of 800 GHz, At least 1GB of RAM (4GB recommended), Hard disk with …

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smartOFFICE Online

How do you change the background image on the proposal title page?

To change the background image on the proposal title page: Select a proposal Click Proposal > Print Setup Select the template you want to edit Click Title Settings to expand that section On the HTML editor click the source button. Find the image path in the first row it will look like this:  background:URL(https://www.url.com/someimage.png) Replace the blue text with the …

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What are the differences between Assemblies, Packages and Quickspecs and when do you use each?

Assemblies and Packages are essentially the same thing.  They are groups of products that are all added to the same section or room on a proposal.  They are both created by Clicking New > Product and filling out the required information.  Then click Accessories and add the associated items to make the Assembly.  To make it a Package you would …

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How to add/update Manufacture URL in a Product?

Quick lookup of the Manufacture URL Steps: 1. Click: Manage 2. Click: PRODUCTS 3. Search: Find product 4. Click: Action drop-down button to the right of the product 5. Click: Edit 6. Click: Specifications 7. Editable: Manufacture URL 8. CLICK TO VISIT – Will open to that URL 9. Click SAVE button smartOFFICE Link: Company Products

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What is the Admin Menu?

The Admin Menu is the button located at the top right of smartOFFICE Online next to your name. This displays the menu options: Settings, Import, My Account and Logout.

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Simply Reliable, Inc

10460 Roosevelt Blvd. North
Suite 238
St. Petersburg, FL 33716

800 209 9332

(727) 914 5100




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