Get answers to the most common questions
Some virus software will trigger a false positive for viruses with our installer. We are working with them to resolve this issue. In the meantime, if you downloaded the installer from our website, then you can be sure that it is safe. You will need to create an exception for our installer or disable the virus protection during install.
No. Products and Projects will not be lost or deleted if you run the designMACHINE installer. Only the license and the program is updated.
You first need to create a product in designMACHINE called Generic Head End Prewire. All of the outputs that will be required should be added to this product. Generic products also need to be in your product database with their required inputs. After you have these products created in product database you can create a new project. Create your rooms. …
Currently designMACHINE is software that builds block schematic drawings, cable schedules and label information without the need for the user to utilize or have any drafting skills.
We take your privacy, and the privacy of your clients, seriously. Our staff will only access your account if you are having an issue and if you give us permission to view the data.
A selected proposal may be exported to an Excel file by navigating to Proposal > Print Setup, hovering the cursor over Action and selecting the option “Export Proposal Excel”.
Click the Admin Menu and select Settings. Expand the General Settings section. Expand the Global Settings section. Click on Language Setting. The current languages that may be set are: English US, German, French, Dutch and English UK.
Installation Notes – Any instructions needed to install the product Steps: 1. Click: Manage 2. Click: PRODUCTS 3. Search: Find product 4. Click: Action drop-down button to the right of product 5. Click: Edit 6. Click: General menu modify the fields you want to edit 7. Editable: Installation Notes 8. Click SAVE button smartOFFICE Link: Company Products
When logged into smartOFFICE Online, click the drop down arrow at the top right of the page next to your name and select “Settings”. Expand “Custom Fields”. Expand either “Product Fields” or “Custom Fields” depending on which you would like to make a custom field. Click the “Add” button. Click in the box under the header “Field” and type in …
Click the Admin Menu and select Settings. Expand the General Settings section. Expand the Global Settings section. Click on Currency Format Settings. Enter the currency symbol in the Currency Symbol box and click Update. Note: Currency Format may also be set here.