Get answers to the most common questions


designMACHINE

My Virus Software is saying designMACHINE is infected.

Some virus software will trigger a false positive for viruses with our installer. We are working with them to resolve this issue. In the meantime, if you downloaded the installer from our website, then you can be sure that it is safe. You will need to create an exception for our installer or disable the virus protection during install.

Mark as helpful. 4

Will I lose my products and projects if I run the latest designMACHINE installer with a new Activation Code?

No. Products and Projects will not be lost or deleted if you run the designMACHINE installer. Only the license and the program is updated.

Mark as helpful. 2

How do I create a prewire drawing?

You first need to create a product in designMACHINE called Generic Head End Prewire. All of the outputs that will be required should be added to this product. Generic products also need to be in your product database with their required inputs. After you have these products created in product database you can create a new project. Create your rooms. …

Mark as helpful. 0

What is designMACHINE?

Currently designMACHINE is software that builds block schematic drawings, cable schedules and label information without the need for the user to utilize or have any drafting skills.

Mark as helpful. 5

designMACHINE System Requirements

Hardware and Operating System Prerequisite Operating System: Windows 10 or higher are supported. Apple Hardware and Linux are currently not supported. You can run designMACHINE using a third party virtual Windows environment such as Parallels, VMWare or Fusion. Hardware Requirements: Intel-compatible Pentium 4 or higher with a minimum of 800 GHz, At least 1GB of RAM (4GB recommended), Hard disk with …

Mark as helpful. 4

View category →

smartOFFICE Online

How do I set my language?

Click the Admin Menu and select Settings. Expand the General Settings section. Expand the Global Settings section. Click on Language Setting. The current languages that may be set are: English US, German, French, Dutch and English UK.

Mark as helpful. 0

How do I set a different margin for the proposal I am working on?

Navigate to Proposal > Details. Expand the Line Items section. Click the checkbox next to the word Action. This will select all line items. Click the drop down arrow next to the word Action and select Margin. Set the Margin. Click Update. This will update all line items with that margin.

Mark as helpful. 0

Can I quickly edit all proposal line items?

There is a mass edit option for proposal line items. Navigate to Proposal > Details. Expand the Line Items section. Click the “Edit” button at the bottom. This will make the following fields editable for all line items under the Pricing tab: Quantity, Make, Model Number, Discipline, Description, Taxable, Unit, Unit Cost and Unit Selling. Make the necessary changes and …

Mark as helpful. 0

What do I do if a customer wants to remove or add a product to an accepted proposal?

A Change Order should be created if any changes need to be made to an accepted proposal. Lock the proposal on Proposal > Settings if the proposal is not already locked.  Navigate to Proposal > Add Products. Use the Action menu next to a proposal line item that needs to be removed and select Delete. OR Drag a product or use …

Mark as helpful. 1

Can I sort my proposal by Discipline and then Room?

Additional Sorts may be added to the proposal template. The additional sorts that are available are Discipline, Phase and Make. Navigate to Proposal > Print Setup Under General Settings there is an option called Additional Sort. Check this box. Set the Sort Type option to Discipline. Set the Add Sort To option to Top. Set the Add Summaries option. The summary …

Mark as helpful. 0

View category →

Contact Us

Your Success is Our Goal.

We’re here to HELP!

Connect via CHAT on the bottom right of your screen, send us an email, or give us a call.
We would love to hear from you.

Simply Reliable, Inc

10460 Roosevelt Blvd. North
Suite 238
St. Petersburg, FL 33716

800 209 9332

(727) 914 5100




    Your Name (required)

    Your Email (required)

    How can we help you?

    Which product is your question about?

    Subject

    Your Message

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


    &nbsp