From Chaos to Process in 7 critical steps

Tom Coffin smartPRENEUR Blog Series

Most small businesses operate in chaos each day! Why? They lack a way of consistently operating their business in a repeatable way.    They typically lack Process SO, how does one change their fortunes? Turn the ship, Invoke manifest destiny?Preparation and research will assist you greatly in Creating Process in your Company. Step 1 View your business as “The Product.” …

Sometimes, even your best employees can fall into a rut or make poor decisions.

Santo Cannone smartPRENEUR Blog Series

It’s time to have one of those discussions with a team member.   Your expectations are not being met and you can’t let the situation fester. Sometimes, even your best employees can fall into a rut or make poor decisions. How do you get your point across?Your discussion should have three elements: Direct Specific Non-punishing Let’s take them in order. …

The Process of Business

Tom Coffin smartPRENEUR Blog Series

Develop Your Team’s Path To Success. Why are some companies wildly successful when others flail and can never seem to move ahead and grow?    Process Yes, it really is that simple. A series of steps designed to bring an action to a successful conclusion. Do you have processes in your business? In fact you do. Have you thought about …

Trying Out Sales Techniques

Mike Humphries smartPRENEUR Blog Series

Trying the Unknown.   In previous parts of this sales blog we have discussed several topics designed to give you a chance to improve sales success, build better customer relationships and enjoy the job of selling more. Future installments will cover additional ways to make selling more successful while building stronger relationships with your customers. No doubt for some people …

How Do You Assess a Team Member’s Value to the Organization?

Santo Cannone smartPRENEUR Blog Series

We interrupt this leadership series for a math lesson. Here’s the question: How do you assess a team member’s value to the organization?  The math:    Contributions – Distractions = Value It’s really that simple and really that difficult.  The most perplexing decisions I had to make as a leader involved high performance team members in critical jobs who were …

The Heart of The Sale

Marilyn Sanford smartPRENEUR Blog Series

Profitable Companies learn how to charge for their services and how to pitch their value.   Value is dependent on internal systems as well as commitment and discipline to support and iterate these systems.   This guides employees through proven processes to achieve predictable and quality results.  By tracking all aspects, especially labor, firms know both their true costs for …

Control Your Destiny

Tom Coffin smartPRENEUR Blog Series

Control Your Destiny How did you get here? Did you plan to be a custom AV integrator? When the other kids in school were talking about sports, music, girls, etc. were secretly wishing you could be in an attic pulling wires in Florida in August? Probably not! Of course for most of us in the industry that answer is  a …

Coach them up or coach them out!

Santo Cannone smartPRENEUR Blog Series

Coach them up or coach them out.  As a leader, you have the same decision for every person on your team.  Does that seem a bit over the top? It’s not. Let’s discuss why: What motivates employees?  Money can attract employees, but non-monetary factors will cause you to lose them.  You can find a number of recent studies that show …

Opportunities hang out in the wrinkles!

Marilyn Sanford smartPRENEUR Blog Series

If you don’t track it, you lose it I recently had a meeting with a builder in my community.   We started to talk about the importance of numbers and metrics when running a profitable enterprise.   He is a leader in his Industry having operated successful and meaningful construction businesses. We discussed my somewhat clumsy and crude business software, …