Quickbooks and Excel are NOT an End to End Business Operating System If I had to do it all over again, the one tool I would implement without question or delay would be an integrated operating systems solution. One built for my Industry would be preferable.  It is so important to know your metrics and to have information flow that ...

Employee Profit Sharing I want to discuss two related yet very different Company initiatives intended to create shared incentives and grow loyalty.   One, I struggled with over the years and simply could not find the right system(s) to support.  Perhaps it was a poor approach or lack of ‘gut’ but we never managed to develop a viable employee profit ...

The Cost of Turnover I’ve heard horror stories about the cost of turnover in firms, especially smaller firms.   It may be one of the least understood and costly aspects of running a small labor dependent business.   Estimates have ranged from a month’s salary to a year’s salary.   I’m not referring to payouts, I’m referring to the internal ...

In my last smartPRENEUR Blog we spoke to the importance of creating systems to capture detail and ensure effective information flow.   There is no question that task management systems are critical.  Automating is a big help, especially once clear processes which have been documented and tried, are in place.  Some key benefits of task management software:  Single place for ...

How to Boost Productivity A 2017 study by NFIB (National Federation of Independent Businesses) revealed that 56% of small business owners consider communication is key to boosting productivity. Further, it stated that the most powerful way to boost productivity is to optimize task management systems, so that the details don’t become protracted, and processes are easily captured and repeated.   No surprise ...