Testimonials
Jay Gowda,
Audio Communications
Audio
Communications has been an Simply Reliable client
since June 2004. They have been in business for 26
years - 6 years in Home (New venture). They currently
have 15 full-time employees; Jay currently manages the
Home Division.
"[With
SmartOffice], it looks like we spent some effort in
creating a proposal for a client - billing, progress
tracking, changes to original jobs. Simply Reliable makes
life easier. We can create
Packages that can save time if we are recommending systems
over and over again, by pulling items into a proposal
quickly."
"[With
SmartOffice] the time normally spent writing quotes, job
tracking has been simplified; the average time is now is
30min to 1 hour -- previously it was several hours."
"Most of my time
previously was wasted pulling together several programs to
create a proposal and follow through with it."
Scott
Rathbun, Video General
Video
General has been a client of Simply Reliable since
July 2003. They have been in business for over 20
years, we have been in the A/V business for 3 years.
We have 12 employees in the A/V business. Our core A/V
business is new construction low voltage wiring and
custom electronics.
"There
are other programs do proposals, still others that allow
contact/client tracking, and others that help with
scheduling. SamrtOffice combines all of these and more.
Best of all, it is written for our industry, the Custom
Electronic Design & Installation
industry."
"One
of the best benefits of SmartOffice, is the relationship
with its customers. We have asked for many new features,
and Simply Reliable has been able to delivery them in weeks
or months not years."
"The
software allows one central communication point.
Our
company has two salesmen, one inside support manager, and
an accounting clerk that uses the product.
Before we had several programs or spreadsheets that kept
track of our projects and clients. With SRS, everything is
in one location and everyone can access the information.
Our communication level has increased and our productivity
has increased."
"One
of reasons [SmartOffice is more cost efficient], is the
proposal system allows salesmen to quickly and accurately
bid systems. Mistakes are minimized, which saves
money."
"It combines
steps and procedures in one program that is accessible by
everyone." 
Harold
Trusty, Creative Media Systems
Creative
Media Systems is a family owned business, serving the
greater Memphis area since 2001. CMS installs home
theatres and audiovisual equipment, as well as
installing security systems and any low voltage wiring
necessary for the customer.
CMS has
used Simply Reliable Software for 2 years.
"[The
Software is] most useful in preparing proposals and quotes.
It gives us a neat way to itemize, and lets us print a
photograph along with the price. For people unfamiliar with
the product, the photo is very helpful to see alongside the
price."
"We use it also
for purchase orders and to keep up with what we're
buying."
"Before we had
Simply Reliable Software, we used Quick Books and typed up
our proposals and sent them out. Simply Reliable isn't
quicker than doing it by hand, but it's a lot more
professional.
The professionalism is far better than anything we could
type out and print on letterhead. We're able to sell more
work because our proposals are very professional. (Using
Simply Reliable Software) increased our
sales."
Michael Major,
Digital Home Design
"We're kind of
surprised, because, as you know from before, I was kind of
negative on all software because it's generally poorly
thought out, not supported and crashes a lot and so far
we've been very happy with [SRS].
You know, it seems and feels really solid. It doesn't break
down, it's very logically arranged and whenever we had a
question with you guys we get an answer very quickly, so,
in general, I'm very happy."
Jerry King,
Matrix Installations
"[SmartOffice
has] been excellent.
We were former DTools users and former CPS users and we
found SmartOffice to be much easier to use, much more user
friendly and just more intuitive."
"The other
products, specifically Dtools', was good at engineering,
but we had engineering covered from another stand point
and
what we were lacking was a process that would tie the whole
system together and I think that's we've gained from
SRS. "
Ron Rego,
SoundView Electronics
"It
has a good architecture, so I see it as something that I
can grow with and scale to as big as I want to and also not
be so complex that it's very fragile. Despite the fact that
there is a lot going on, it's very solid;
responsive."
Jeff
Grissett, Advanced Tech Systems
"We saw you at
CEDIA. We had previously bought a piece of software, but it
didn't fulfill what we needed it to do. We were a little
skeptical about [SRS] from our previous ordeal.
But since we came on board with you guys, we like the
software, we like the overall comprehensive abilities of
product management, beautiful proposals, and the overall
business management aspect of it."
Testimonials are uncompensated, if you would like to join
this page, contact us.