-Even though most custom installers run their business with low levels of inventory, there are three big benefits to having a well thought-out inventory management process in place.

-Many dealers have led two lives. One life was that of a new dealer starting out. That life was pretty simple and efficient. The other life was spurred by the growth of the company. In this new life, a simple and functional business structure is a bit more elusive. Jonathan Knapp outlines 15 tips on how your growing business can be managed more smoothly and efficiently.

-Jonathan Knapp of Simply Reliable Software explains to Margot Douaihy how his firm's management software solution gives custom installers control of day-to-day operations, helping them find new clients and saving valuable install time.

-What tools do you employ to measure the financial success of your operation? If your contracts are fixed bids that extend over months or years, and if you are using either cash or accrual accounting methods, your perception of your company's performance may be distorted. In this article, Jonathan Knapp offers solutions to avoid "driving blind", or making uninformed decisions for your company.

-Our second in a series of articles focusing on efficient and effective accounting tools for the custom installation business continues with discussion of cash flow. This article will help you determine a cash flow projection that is a meaningful business indicator and provides the kind of critical information that will allow you to access your cash requirements and take appropriate actions.

-During the nearly three decades that he ran his custom installation firm in Palm Beach, FL, Jonathan Knapp's strength was always in his technical prowess. Managing a business was the difficult part. In this article, Jonathan recounts the journey toward understanding how management systems could interconnect with disparate parts of his basic business model.